FAQ

Frequently asked questions

How do I place a custom order?+

Use the custom order form on the contact page. Tell us the occasion, colors, quantity, and date, and attach any photos or references. We will reply with a quote.

How much do custom orders cost?+

Pricing depends on the design, size, and quantity, so each custom order is quoted individually. Ready-to-buy items are priced in the shop.

How long does an order take?+

It depends on the piece and the quantity. Reach out with your date and we will confirm a timeline before starting.

Do you ship, or is it local pickup?+

Both. Local pickup is available in the Willingboro, NJ area, and most items can be shipped to you.

Can I send my own design or photo?+

Yes. The custom order form lets you attach images and PDFs, so you can share a reference photo, a logo, or a guest list.

How do I pay?+

Ready-to-buy items check out securely in the shop. Custom orders are quoted first, then invoiced once the details are confirmed.

When can I reach you?+

Evenings after 5pm are best — daytimes are for making things. Send a message through the contact page and we’ll get back to you, usually within a day.

Still have a question? Get in touch.